Today our topic of discussion is-Developing Listening Skills Instructions. Giving instructions and listening to them are quite common in our life. Sometimes we give instructions to others about how to do something and often we have to follow instructions in doing something. Listening to instructions carefully is necessary for doing a good job.
Developing Listening Skills Instructions
Objectives:
After completing this lesson you will be able to:
give instructions about a process (how to use something) follow instructions (for doing something). Now look at the following situation and listen to the audio tape.
Situation :Operating A Photocopier
List of Vocabulary and Language Points:
Button, next, paper, put in, copy, then, plug, stop button, memo, press, what should I do if…, turn off Salma needs to photocopy a few pages of a book in the Library but she doesn’t know how to operate a photocopying machine. The librarian knows how to do it. Salma asks for his help.
Dialogue:
Salma: Excuse me, Sir. I need to photocopy these pages but I don’t know how to use the photocopying machine. Could you please show me how to operate it?
Librarian : O, yes, certainly. Come with me, I’ll show you what to do. First you open this box and check whether there is enough paper. If there is not, put in some paper here. (picture 1)
Salma : Ah-ha…
Librarian : Then you pull out the lid and put the document you want to copy. Look how to place the document here. (picture 2)
Salma : Great! What should I do after placing the document?
Librarian : Pull down the lid and select the darkness, size and number of copies from these buttons. When you finish your selection, press this start button and the machine will start copying. (picture 3 & 4)
Salma : Excellent! Now let me remember what you’ve shown. First I open this box and ensure the supply of paper. Then I pull up the lid and put in the document. Next I close down the lid and make selections from the buttons. Finally I press the start-button to start photocopying. Is there anything I miss?
Librarian : No, you’ve got everything perfectly. But remember one thing.
Salma What’s that?
Librarian: Make sure that the plug is connected and the power is on before operating the machine.
Salma: Oh yes. I’ll do that certainly. Thank you.
Librarian : You’re welcome.
Review Questions : Write the answers to the following questions.
1. What Should the lady do first?
Ans.
2. What should she do then?
Ans.
3. What does she do next?
Ans.
4. And then?
Ans.
5. Ans. Is there Anything else to remember?
Ans.
Situation : Conversation between Salma and the Librarian
Salma finishes copying the pages but she has a few more questions about the machine. So, she goes to the librarian again.
Dialogue:
Salma : Hello there. I’ve done my copying and they’re of excellent
quality.
Librarian :Great! Congratulations. I was sure that you could do it.
Salma : Thank you. But I’ve a few more things to know…
Librarian: What are they, please?
Salma: Well, can you tell me what I should do if I want to change the size of the copy-paper?
Librarian : O, that’s simple. You put the different sized paper in the lower tray and make selection accordingly. You see, there are two trays in the box. You can also feed the paper manually from behind if you want.
Salma: I see. But sometimes I notice that the paper gets stuck and the machine stops copying. What should I do in that case?
Librarian: Turn the machine off in that case and open this part. Then try to remove the paper jam. When you remove the stuck paper, restart the machine.
Salma: All right. And one more thing. How should I leave the
machine when I finish copying?
Librarian: You just turn off the machine. Librarian :
Salma : wrong page?
Librarian: Simply press the stop button.
Salma : Thank you very much, Sir. It’s really a great help.
Librarian: It’s my pleasure, young lady.
Activity 1.1.2: Listen to Unit 1, Lesson 1.1, Situation 1.1.2 Dialogue on the tape carefully
Review Questions : Choose the most appropriate answer and mark the corresponding letter against your
answer.
1. What should the lady do if there is no more paper inside the machine?
- Put some more paper in
- b Ask the Librarian
- Check the paper-tray
- Bring some more paper
2. What should she do if the paper gets stuck in the machine?
- Turn it on and remove the paper jam.
- Turn it off and remove the paper jam.
- Turn it off and put in some new paper.
- Turn it off and leave the machine.
3.What should she do after finishing copying?
- Tunr off the machine
- Turn on the machine and put some more paper
- Turn it back
- Turn over the machine.
4.What should the lady do when she wants to stop copying?
- Press the red button
- Press the Stop button
- Press the On button
- Press the blue button
Situation 1.1.3: Conversation on using a phone.
List of Vocabulary and Language Points:
Pick-up, pips, operator, receiver, coin, dial, telephoning
Dialogue:
Rimi is on her way to the University. Suddenly she remembers that she forgot to tell her mother an important thing. She finds a pay phone booth nearby. But she does not know how to use the pay phone. She asks the man in the queue.
Rimi : Excuse me.
The Man : Yes?
Rimi : Can you help me with the phone, please? I don’t know how to use it.
The man: No problem. First you pick-up the receiver and insert a
Rim : one-taka coin here. All right. And then?
The man: Then you wait for the dialing tone. When you hear the tone, dial the number and you can talk to the person you
are calling.
Rimi :Great! Thank you. Do you know how to get the operator?
The man: Oh, yes. Just dial 17.
Rimi: Thank you very much.
The man: You are welcome.
Review Questions 1.1.3: Fill in the blanks.
1. Can you help me with the phone, please. I don’t know how to it.
2. No problem. First you pick-up the coin here. and insert a one taka
3. Then you wait for the tone. When you hear the tone, dial the number and you can talk to the person you are
4. Great! Thank you. Do you know how to get the
5. Oh, yes. Just 17.
6. you very much.
7. You are